FAQs
How do I prepare for my session?
Arrive with clean, bare skin in natural light. Bring your current products to reference during the consultation.
What happens after the session?
You’ll receive a personalized Skin Architecture Report within 48 hours outlining your observations, regimen, and product recommendations.
Do you recommend specific brands?
Yes. All products come from professional or verified retail sources listed in the Radiance Atelier. You are never required to purchase from a specific brand.
Can I use products I already have?
Absolutely. The goal is to refine- not replace what works. We’ll evaluate and integrate your existing products whenever possible.
How often should I book follow-ups?
Most clients schedule every 4–6 weeks to track seasonal and behavioral changes. Membership clients receive monthly updates automatically.
What if I’m dealing with acne or a skin condition?
Virtual analysis can support mild to moderate concerns. Severe or painful conditions may require in-person medical evaluation first.
Are these consultations suitable for men or nonbinary clients?
Yes. Skin has no gender. The approach adjusts to individual texture, behavior, and care habits.
Can I record my session?
Yes, for personal reference only. A copy of your report will also summarize all notes and recommendations.
What’s your cancellation policy?
Reschedule at least 24 hours in advance. Late cancellations are non-refundable to respect booked time.
Do you offer gifting?
Yes. Digital gift cards are available for The Analysis session.